- Is there a specific number I call to make a payment?
- Can I make payments over the phone?
- Can I make payments online?
- What payment methods are accepted?
- Can I set up automatic payments?
- What information do I need to make a payment (in person or by phone)?
Payment Details and Adjustments
- How do I know how much I owe?
- Can I make additional or different payment arrangements?
- How can I change my payment due date?
- How can I change the monthly amount I am required to pay?
- I missed a payment or made a late payment—will you notify my probation officer?
Receipts, History & Other Requests
- How can I get a receipt for my payment?
- How can I get a copy of my full payment history?
- Can someone else make a payment on my behalf?
- How do I update my address?
Is there a specific number I call to make a payment?
Yes. Please call the Clerk’s Office at 618-482-9371 OPTION 4 during business hours for assistance with making payments or inquiries about your account.
Can I make payments over the phone?
Yes, in certain cases. Please call the Finance Department to verify eligibility and receive detailed payment instructions.
At this time, online payments are not available.
What payment methods are accepted?
We accept:
- Money orders
- Cashier’s checks
- Credit/debit cards
- Personal Checks
Can I set up automatic payments?
Automatic payments are not available.
What information do I need to make a payment (in person or by phone)?
Be prepared to provide:
- Your full name
- Your case number
- Any additional identifying details as requested
Payment Details and Adjustments
To check your current balance, contact the Finance Department. Please have your case information ready.
Can I make additional or different payment arrangements?
You may contact the Finance Department to discuss payment options. However, the monthly payment amount required during supervised release is set by the Court. Any changes to the required payment amount must be approved by the Court.
How can I change my payment due date?
Due-date change requests are reviewed individually. Please contact the Finance Department to initiate the process.
How can I change the monthly amount I am required to pay?
Monthly payment amounts during supervised release are set by the Court. If you believe a change is needed, contact your probation officer. While probation officers cannot change payment amounts themselves, they may petition the Court on your behalf to request a modification.
I missed a payment or made a late payment—will you notify my probation officer?
If you miss or expect to miss a payment, you should contact your probation officer as soon as possible. The Finance Department maintains payment records, but payment modifications or issues related to supervised release conditions must be addressed through the Court, typically with assistance from your probation officer.
Receipts, History & Other Requests
How can I get a receipt for my payment?
Receipts are available upon request. Contact the Finance Department to obtain one.
How can I get a copy of my full payment history?
To request a payment history, contact the Finance Department and provide your full name and case number.
Can someone else make a payment on my behalf?
Yes. A third party may make a payment as long as they provide your full name and case number to ensure proper account credit.
Notify both the Finance Department and your probation officer of any address changes to ensure receipt of important communications.
Need further assistance?
For questions not covered above or additional help, please contact the Finance Department or visit our office during business hours.